Experts say police who dragged passenger had other options

  • Experts say police who dragged passenger had other options

Experts say police who dragged passenger had other options

Reached Tuesday by phone, United's media staff said they couldn't go into nitty-gritty details about how its passenger check-in and seat assignment software works.

When Dao is informed that he will be dragged off the flight, he threatens to sue United Airlines.

Dao's daughter, Crystal Dao Pepper, said the family was "horrified, shocked and sickened" when they learned what happened to Dao on the plane.

Technically, that means the passengers were in violation of United's policies and could face legal repercussions in civil court or be barred from future United flights.

Lawyers for the passenger, identified as Dr. David Dao, have filed papers with the IL state court requesting that United Airlines and the City of Chicago, which operates the airport, preserve all documents and evidence related to flight 3411, including cockpit voice recordings, passenger manifests, crew lists, video recordings and any other materials related to the flight, in which their client was forcibly removed by airport law enforcement officials and injured while being dragged down the aisle.

Dr Dao's lawyers on Wednesday filed court papers seeking to have United Airlines and the city of Chicago keep all evidence related to the case in a sign that further legal action may be pending.

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Passenger Jayse Anspach told CNN that Dao and his wife initially agreed to take a later flight, but recanted upon learning that that flight wouldn't take off till Monday morning.

Chicago Aviation Commissioner Ginger Evans will also speak. The law firm took a step toward filing a lawsuit when it filed a motion asking that surveillance video from the airline be preserved. When no one voluntarily came forward, United selected four passengers at random. The result of no one volunteering left security sporadically deciding to remove the unidentified man. He refused to leave.

The CEO of the company, Oscar Munoz, said he was ashamed of the incident after he was the video where the man is seen being dragged by security officers down the aircraft aisle. Passenger videos of the incident show him being dragged from the plane and bleeding from the mouth.

"It's not a question, in my opinion, as to whether you overbook", Bastian said on a Wednesday earnings call. "This is wrong", "Look at what you did to him" and "Busted his lip".

The U.S. Department of Transportation announced Tuesday that it was reviewing Sunday's events to see if United violated rules on overselling flights.

The City of Chicago has repeatedly declined requests to arm officers at O'Hare and Chicago Midway Airport, arguing that more people carrying guns would make the airports less secure not more, the Sun Times' Mark Brown wrote in an Op-Ed.